At Pellegrino Auto Sales and Service, we will provide you with an honest, reliable service of such high quality that it compels you to share your experience with others. We recognize that the best way to find new customers is to provide excellent service to our existing ones. Avoid over priced dealership service costs, and less-than-reliable “backyard mechanics” by allowing us the privilege of maintaining your vehicle and providing repair services when needed. 

Pellegrino Auto Sales and Service is dedicated to serving the local community. We remain competitive because of our high standards of service and quality selection of parts. Our goal is for you to be 100% satisfied with your service. Judging from our growth, we’re accomplishing our goal! Call us at 585-344-2658 if we can help!

Some Services We Provide: 
 
• NY State Inspection
• Oil changes
• Brakes
• Struts
• Shocks
• Batteries
• Tires
• Ac
• Tune Ups Diagnostics
• Coolant flush
• Transmission flush
• Front and Rear end work
• Maintenance
• Transmission
• Complete Auto repair

We Follow The Following Code of Ethics

• To perform high quality repair and service at a fair and just price.
• To use only proven merchandise of high quality distributed reputable firms .
• To employ the best skilled technicians obtainable.
• To furnish an itemized invoice for parts and services which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
• To have a sense of personal obligation to each individual customer.
• To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
• To offer the customer a price estimate for work to be performed.
• To furnish or post copies of any warranties covering parts or services
• To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer
• To notify the customer if appointments or completion promises cannot be kept
• To maintain customer service records for one year more.
• To exercise reasonable care for the customers property while in our possession
• To maintain a system for fair settlement of customer’s complaints
• To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
• To stay updated by attending training necessary to repair today’s vehicle